Answered By: Teaching, Learning, and Academic Support Library
Last Updated: Jun 14, 2018     Views: 54

For information on how to print at the Library, see the guide on Library Technology. This explains how to print from a library computer or from your laptop. It also explains how to use print release stations, pay for printing, and request refunds.


If the printer or PaperCut (the printing software) are not working, go through this Public Printing Troubleshooting guide. If you continued to have problems do not print your documents again. This may fill the queue and exacerbate the problem.

If none of the solutions work, contact the Library IT Help Desk by calling (217) 244-4688, submitting an email webform, or emailing

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